24 March, 2020

A Message from Velo Orange

Dear Velo Orange Community,

Igor and Adrian here. As the COVID-19 situation develops, we are taking additional safety measures and precautions to protect the wellbeing of our employees, customers, friends, and families. As such, we are temporarily closing the showroom effective today, March 24th. Please do not try to pick up your order here. Even if you're local, we will be shipping all orders. If you're picking up a bike, we can arrange for a social distanced delivery. For customer service questions, please email info@velo-orange.com if you're able to, rather than call - this would be our preferred method of communication. While we do not foresee any delays in shipping or customer service, please bear with us as events develop.

We encourage everyone to take proper precautions to safeguard the health of themselves and others. Please follow the guidelines put forth by the CDC as well as those by your local government and municipalities. Practice proper social distancing, wash your hands, avoid sick people, and self-isolate especially if you think you have been exposed to the virus.

As a community we can flatten the curve of COVID-19 cases and come out stronger on the other side.

Thank you as always for your continued support, positivity, and loyalty. We appreciate each and every order that has come through during our virtual garage sale and 20% off promo, and are grateful for the adaptability of our amazing customers during these changing times. We're a small business and rely on the support of people like you - thank you. If you have any questions or concerns, please reach out.

Igor Shteynbuk and Adrian Nelson,
Owners of Velo Orange


Anonymous said...

is the garage sale still taking place?

VeloOrange said...

@ Anon - Yes, the garage sale is still going on via the site. It goes until Friday night

Unknown said...

Please forgive the change of subject. I just finished changing my levers on a vintage Ritchey to aero style, and wrapping them in espresso elkskin, which came out fabulous. I was thinking maybe I should buy some for next time, when, gawk!, it's not there!? I didn't see any discussion. Is the elkskin no more?

VeloOrange said...

@ Unknown 3/31- We have had a lot of problems getting a hold of quality elk hide for over 2 years now. The tannery that we get the elk hide from has not been able to provide any top quality hides and we check back with them on a monthly basis. If we can get more hides, we'll make more, but at this point, we do not see any coming for a long time- Scott